We offer a door-to-door courier service via The Courier Guy. Once your order has been collected, we will e-mail you a tracking number which you can use to track the progress of your order.
We have a flat courier rate of R85. Orders over R800 will be couriered free of charge.
Courier takes within 4-5 working days. Please note the lead times on the manufacture of certain items.
You are more than welcome to come and collect your order from Mowbray, Cape Town FREE of charge.
We will notify you once payment reflects in our account, to arrange a suitable collection time.
If you are not 100% happy with your purchase, you are more than welcome to return your item(s) to us within 7 days of the delivery date. Simply follow the below steps:
1 - Email us your order number and reason for return to firstname.lastname@example.org within 7 days of delivery.
2 - Wrap up your items securely.
3 - Post your parcel making sure you use a secure and traceable means of return and keep your proof of postage. You will be responsible for the shipping costs of returning the item(s) to us.
You will then be able to choose something else from the shop once we have received the item(s) unopened and in a saleable condition. Should you prefer a refund, it will be processed within 10 working days to the original method of payment. Shipping costs are non-refundable.
Custom and Made to Order items can not be returned, so please choose carefully.